One of the biggest complaints of landscape contractors is the inability to find good help. Although there's no “magic bullet,” on last night's show, Bill Arman of The Harvest Group, provided some valuable tips on how you can solve this problem.
Arman says you need to interview employees by using your EAR (no, not the ones on the side of your head). EAR is the acronym for Example, Action and Results. Instead of having prospective employees submit a resume, Arman suggests asking them to answer open-ended questions, requiring well-thought-out answers, about a specific experience.
Interviewing candidates this way will provide you with valuable insight into how they think and deal with specific situations. You’re not going to get that kind of info from a piece of paper with their credentials listed on it.
Show: My pain is your gain
Guest: Bill Arman, The Harvest Group, Southern California
Date: Jan. 23, 2013
To listen to the full show, CLICK HERE.
Editor's note: As part of a partnership between Landscape Management and FD2B Talk Radio,
we'll be posting an "Insight of the Night" every Thursday from the
previous night's radio show. FD2B Talk Radio is a Green Industry radio
show that broadcasts live every Wednesday at 7 p.m. Eastern. Its host
and founder is LM columnist Jody Shilan, who's also the editor and founder of FromDesign2Build.com.